Cookie Policy

Learn about how we use cookies and similar technologies to enhance your experience with our hosting services.

Last updated: January 15, 2024

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

Similar technologies include:

  • Web beacons: Small graphic images that track user behavior
  • Local storage: Data stored locally in your browser
  • Session storage: Temporary data stored during your browsing session
  • Pixels: Tiny images used for tracking and analytics

2. How We Use Cookies

We use cookies and similar technologies for several purposes:

Essential Functionality

  • Maintaining your login session
  • Remembering your preferences and settings
  • Ensuring website security and preventing fraud
  • Enabling core website functionality

Performance and Analytics

  • Understanding how visitors use our website
  • Analyzing website performance and load times
  • Identifying popular content and features
  • Improving our services based on usage patterns

Personalization

  • Customizing content based on your interests
  • Remembering your language and region preferences
  • Providing relevant service recommendations
  • Tailoring your user experience

3. Types of Cookies We Use

4. Specific Cookies We Use

First-Party Cookies

Third-Party Cookies

We may also use third-party services that set their own cookies:

  • Google Analytics: Website traffic analysis and user behavior insights
  • Cloudflare: Content delivery network and security services
  • Stripe: Payment processing and fraud prevention
  • Intercom: Customer support chat functionality

5. Cookie Consent and Management

Your Consent

When you first visit our website, we'll ask for your consent to use non-essential cookies. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences
  • Change your preferences at any time

Managing Cookie Preferences

You can manage your cookie preferences through:

  • Our cookie consent banner (when you first visit)
  • Your account settings (for registered users)
  • Your browser settings (see instructions below)
  • Third-party opt-out tools

6. Browser Cookie Controls

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome

  1. Click the three dots menu → Settings
  2. Go to Privacy and security → Cookies and other site data
  3. Choose your preferred cookie settings

Mozilla Firefox

  1. Click the menu button → Options
  2. Select Privacy & Security
  3. Under Cookies and Site Data, choose your settings

Safari

  1. Go to Safari → Preferences
  2. Click the Privacy tab
  3. Choose your cookie and tracking settings

Microsoft Edge

  1. Click the three dots menu → Settings
  2. Go to Cookies and site permissions
  3. Manage cookies and site data

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not work properly:

Essential Cookies Disabled

  • You may not be able to log into your account
  • Security features may not function correctly
  • Form submissions may fail
  • Your preferences won't be saved

Non-Essential Cookies Disabled

  • We won't be able to personalize your experience
  • Analytics data won't be collected
  • Some features may not work optimally
  • You may see less relevant content

8. Mobile App Tracking

If you use our mobile applications, we may use similar tracking technologies:

  • Device identifiers: Unique identifiers for your device
  • App analytics: Usage patterns and performance data
  • Push notifications: Tokens for sending notifications
  • Crash reporting: Data to help us fix bugs and improve stability

You can control these through your device's privacy settings.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie usage
  • New technologies or services
  • Legal or regulatory requirements
  • Improvements to our privacy practices

We'll notify you of significant changes through our website or email notifications.

10. Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Address

Perumbadappa, Puthanpally
Ponnani, Kerala 679580, India

Cookie Preferences