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Cookie Policy
Learn about how we use cookies and similar technologies to enhance your experience with our hosting services.
Last updated: January 15, 2024
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.
Similar technologies include:
Web beacons: Small graphic images that track user behavior
Local storage: Data stored locally in your browser
Session storage: Temporary data stored during your browsing session
Pixels: Tiny images used for tracking and analytics
2. How We Use Cookies
We use cookies and similar technologies for several purposes:
Essential Functionality
Maintaining your login session
Remembering your preferences and settings
Ensuring website security and preventing fraud
Enabling core website functionality
Performance and Analytics
Understanding how visitors use our website
Analyzing website performance and load times
Identifying popular content and features
Improving our services based on usage patterns
Personalization
Customizing content based on your interests
Remembering your language and region preferences
Providing relevant service recommendations
Tailoring your user experience
3. Types of Cookies We Use
Cookie Type
Purpose
Duration
Required
Strictly Necessary
Essential for website functionality and security
Session/1 year
Yes
Performance
Analytics and website performance monitoring
2 years
No
Functional
Remember preferences and personalization
1 year
No
Marketing
Targeted advertising and campaign tracking
1-2 years
No
4. Specific Cookies We Use
First-Party Cookies
Cookie Name
Purpose
Expiration
kloudboy_session
Maintains your login session
Session
kloudboy_preferences
Stores your website preferences
1 year
kloudboy_csrf
Security token for form submissions
Session
kloudboy_analytics
Anonymous usage analytics
2 years
Third-Party Cookies
We may also use third-party services that set their own cookies:
Google Analytics: Website traffic analysis and user behavior insights
Cloudflare: Content delivery network and security services
Stripe: Payment processing and fraud prevention
Intercom: Customer support chat functionality
5. Cookie Consent and Management
Your Consent
When you first visit our website, we'll ask for your consent to use non-essential cookies. You can:
Accept all cookies
Reject non-essential cookies
Customize your cookie preferences
Change your preferences at any time
Managing Cookie Preferences
You can manage your cookie preferences through:
Our cookie consent banner (when you first visit)
Your account settings (for registered users)
Your browser settings (see instructions below)
Third-party opt-out tools
6. Browser Cookie Controls
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Google Chrome
Click the three dots menu → Settings
Go to Privacy and security → Cookies and other site data
Choose your preferred cookie settings
Mozilla Firefox
Click the menu button → Options
Select Privacy & Security
Under Cookies and Site Data, choose your settings
Safari
Go to Safari → Preferences
Click the Privacy tab
Choose your cookie and tracking settings
Microsoft Edge
Click the three dots menu → Settings
Go to Cookies and site permissions
Manage cookies and site data
7. Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not work properly:
Essential Cookies Disabled
You may not be able to log into your account
Security features may not function correctly
Form submissions may fail
Your preferences won't be saved
Non-Essential Cookies Disabled
We won't be able to personalize your experience
Analytics data won't be collected
Some features may not work optimally
You may see less relevant content
8. Mobile App Tracking
If you use our mobile applications, we may use similar tracking technologies:
Device identifiers: Unique identifiers for your device
App analytics: Usage patterns and performance data
Push notifications: Tokens for sending notifications
Crash reporting: Data to help us fix bugs and improve stability
You can control these through your device's privacy settings.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect:
Changes in our cookie usage
New technologies or services
Legal or regulatory requirements
Improvements to our privacy practices
We'll notify you of significant changes through our website or email notifications.
10. Contact Us
If you have questions about our use of cookies or this policy, please contact us: