Privacy Policy

1. Information We Collect

Personal Information

When you use our hosting services, we may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Account credentials and authentication information
• Payment and billing information
• Technical support communications
• Website and application data hosted on our servers

Technical Information

We automatically collect certain technical information when you use our services:

• Server logs and access patterns
• IP addresses and geographic location
• Browser type and operating system
• Performance metrics and usage statistics
• Security event logs

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide, maintain, and improve our hosting services
• Account Management: To create and manage your hosting account
• Billing and Payments: To process payments and send billing notifications
• Customer Support: To respond to your inquiries and provide technical support
• Security: To protect our services and prevent unauthorized access
• Legal Compliance: To comply with applicable laws and regulations
• Service Improvements: To analyze usage patterns and improve our services

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and billing
• Cloud infrastructure and data centers
• Customer support tools
• Security monitoring and threat detection

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

4. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls limit who can view your information
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Secure Infrastructure: Our servers are hosted in secure, certified data centers
• Employee Training: Our staff receives regular security and privacy training

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When you terminate your account, we will delete your personal information within 30 days, except where retention is required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Deletion

• Correct inaccurate or incomplete information
• Request deletion of your personal information

Processing Restrictions

• Object to certain types of data processing
• Restrict how we process your information

To exercise these rights, please contact us at privacy@kloudboy.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our services and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices in our control panel

Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: